Support Topics
Changes to Order with Down Payment
Can I make changes to my order if it is requesting a down payment?
Because the order is still in the credit approval system we are not able to make any changes to that order. If you would like, we can cancel this order and place a new one for you. Just remember that if you have not received the down payment letter from us you will be receiving shortly, and can dispose of it. If you do not send in the down payment letter the order will not be released. You may be required to make a down payment on the new order as well. If that is the case, a new letter will be sent to you and will contain the new order number and down payment amount.