Backorder Status & Shipping
How will I know when my backordered item is shipped?
If an item is on temporary backorder, we will send you a postcard in the mail with its expected ship date. If we have your email address on file, we will also send you an email notification. You can check on a backordered item either by clicking on Order Status at the top of the website, or by contacting us. Customer service representatives are available between 6 a.m. and midnight (CST), 7 days a week.